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Austin Energy Customer Assistance Program (CAP)

City of Austin utility discounts and related assistance programs for income-eligible residential customers.

Type: Benefit Amount: Variable discount and fee- waiver support across City of Austin utility services (official site … Deadline: No fixed annual deadline is listed; applications can be started year-round while you remain eligible. Location: Texas and Austin

Chicago Utility Billing Relief (UBR) Program

Chicago's utility bill relief program lowers water and sewer charges for qualifying owner-occupants and can forgive past-due city utility debt after 12 months.

Type: Benefit Amount: 50% reduction on water, sewer, and water-sewer tax charges Deadline: No fixed deadline posted; apply any time if you meet the rules. Enrollment lasts 12 months. Location: Illinois and Chicago

Honolulu Real Property Tax Credit

City and County of Honolulu property-tax credit for eligible owner-occupants whose tax burden exceeds 3% of combined gross income.

Type: Benefit Amount: Credit equals real property tax amount above 3% of combined gross income when eligibility … Deadline: Annual September 30 (received or timely postmarked per city rules) Location: Hawaii and Honolulu County

Los Angeles Utility Assistance Programs 2025 Guide: How to Cut Your LADWP Bill by 30 Percent or More

If you live in Los Angeles and your utility bill makes you wince every month, you are exactly who the Los Angeles Department of Water and Power had in mind when it built its low income and Lifeline discounts.

Amount: Up to $39 monthly electric discount, 25-30% water/sewer reduction, free efficient appliances, … Deadline: Apply anytime; renew every 2 years or when requested Location: California and Los Angeles

San Francisco Water Power Sewer

SFPUC Customer Assistance Program (CAP) helps qualifying low-income San Francisco households with water, wastewater, and Hetch Hetchy Power bill discounts.

Amount: Water/Wastewater: 25% or 40% discount, depending on income. Hetch Hetchy Power: 30% discount. Deadline: No fixed annual deadline. New applications are accepted on a rolling basis. Discounts run for 36 months and require renewal. Location: California and San Francisco

Seattle Utility Discount Program: 60% Off Electric and 50% Off Water/Sewer Bills for Low-Income Residents

The City of Seattle Utility Discount Program provides bill reductions for eligible households, with official discounts of 60% on Seattle City Light electric and 50% on Seattle Public Utilities services, plus annual recertification requirements.

Amount: 60% off Seattle City Light; no fixed annual application window Deadline: No annual application deadline published. Eligibility is tied to recertification schedule: most households every 2 years, senior-only households every 3 years when contacted by program staff Location: Seattle and Washington

Water | Portland.gov

A Portland Water Bureau assistance program for eligible single-family customers covering sewer, stormwater, and water bills, plus crisis and leak-help support.

Amount: Income-based bill discounts, crisis vouchers up to $500, and leak-related support options Deadline: No fixed annual deadline; apply anytime and reapply every two years Location: Oregon and Portland

We Care – Customer Assistance – Philadelphia Water Department

Income-based assistance for Philadelphia Water Department bills through TAP, special hardship pathways, and related application support.

Amount: Income-based bill reduction through the Tiered Assistance Program (TAP), plus potential debt … Deadline: No fixed annual deadline is listed; urgent shutoff-risk applications receive temporary protection while reviewed Location: Pennsylvania and Philadelphia